Privacy Policy

Privacy Policy

PRIVACY & DATA PROTECTION POLICY (E-KATASTIMA.COM)
Welcome to our online store, e-katastima.com. The protection of your personal data is of paramount importance to us. This Privacy Policy explains in a clear and transparent manner how we collect, use, process, and protect your information, in full compliance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).
1. Data Controller
The entity responsible for the collection and processing of your data is the sole proprietorship:
  • Official Business Name: TUPA ANDI
  • Tax Identification Number (VAT/Α.Φ.Μ.): 10939927
  • Registered Address: Moraitini 14, Agios Nikolaos Station, P.C. 104 45, Athens, Greece
  • Contact Email: info@e-katastima.com
  • Contact Phone: 0030 210 3648038
2. What Data We Collect and Why
During your interaction with our website and our advertisements, we collect the following data:
  • Identity & Shipping Details: Full name, shipping address, postal code, city, and country. This information is strictly necessary for packaging, invoicing, and delivering your orders.
  • Contact Information: Email address and phone number, used to send updates regarding the progress of your order or for direct communication if an urgent issue arises.
  • Transaction & Payment Data: Information regarding your preferred payment method. Note: Credit/debit card and electronic payment details are processed exclusively and directly within the secure environments of our payment providers (Piraeus Bank, PayPal, IRIS service) and are never stored or accessible by our website.
  • Technical Data (Cookies): IP address, device type, browser type, and information about the products you view or add to your shopping cart.
3. Legal Basis for Processing
We process your data based on the following legal grounds:
  1. Performance of a Contract: To process, invoice, and deliver the products you purchase.
  2. Consent: To send promotional emails (Newsletters) via our website's sign-up form, or to use advertising and analytical Cookies.
  3. Legal Obligation: To comply with Greek and European tax and commercial legislation (e.g., issuing retail receipts or invoices).
4. Data Recipients (Sharing with Third Parties)
Your data remains strictly confidential. In order to complete your purchase and deliver your products, we share only the absolutely necessary information with:
  • Courier & Shipping Companies: ACS Courier and Box Now, for generating shipping labels (Vouchers) and physically delivering your packages (to your location or to a secure locker).
  • Banking & Electronic Payment Providers: Piraeus Bank, PayPal, and the IRIS system, for the secure clearing and completion of your payments.
  • Law Enforcement & Authorities: Only if requested by an official judicial, police, or state order.
5. Use of Cookies and Analytical Tools
e-katastima.com uses Cookies to ensure the proper functionality of the shopping cart, maintain your session, and measure website traffic through Google Analytics. This data helps us improve your browsing experience. Visitors can modify their browser settings at any time to reject some or all Cookies.
6. Security of Your Data
We implement robust technical protection measures, including the SSL/HTTPS encryption protocol across our entire website. All information transferred between your device and our server is fully encrypted and protected against unauthorized access.
7. Your Rights
Under the GDPR, you have the following rights, which you can exercise at any time free of charge:
  • Right of Access & Rectification: To know what data we hold about you and request the correction of any errors.
  • Right to Erasure ("Right to be Forgotten"): To request the complete and permanent deletion of your personal data from our databases.
  • Right to Restriction & Objection: To request that we stop processing your data for specific purposes (e.g., marketing).
  • Withdrawal of Consent: To request removal from our promotional email list (Newsletters) by sending us a relevant request.
To exercise any of your rights, you can contact us directly by sending an email to info@e-katastima.com.
8. Changes to the Privacy Policy
This policy may be updated periodically to align with new legislative updates or changes in the operation of our e-shop. The most recent version will always be posted on this page.